3-a, Oleni Teligi st., Kyiv, Ukraine

Phone +380 44 4938660

E-mail zap@svitonline.com

Oleksiy Zaplyuysvichko

Personal Information

·         Marital status: single

·         Age: 26

·         Place of Birth: Zaporizhzhya, Ukraine.

Professional experience

April 2007 - present             Golden Telecom LLC.                                  Kyiv, Ukraine

Infrastructure development director

·         Information collection and analysis.

·         Making decision on areas of network development and managing network development projects.

·         Responsible for technological sites rent.

·         Responsible for commission’s calculations and payments.

·         Budgeting

September 2006 – March 2007                  Golden Telecom LLC           Kyiv, Ukraine.

Head of  Analytic Center

(Leading manager on information collection and analysis)

·         Information collection and analysis.

·         Budgeting.

November 2005 – September 2006    Golden Telecom LLC.                 Kyiv, Ukraine.

Product Manager

·         Procedures and processes description, developing, deploying.

·         Initiations of new technological issues deploying.

·         Projects financial results analysis.

December 2004 – October 2005              Golden Telecom LLC.            Kyiv, Ukraine.

Head of corporate customers technical support group,

(Leading specialist of corporate customers support group).

·         Interaction with customer representatives.

·         Procedures and processes description, developing, deploying.

·         Coordination of activities for customer inquiries response.

August 2003 - December 2004               Golden Telecom LLC              Kyiv, Ukraine.

Corporate customers support specialist.

·         Interaction with customer representatives.

·         Coordination of activities for customer inquiries response.

November 2001 – August 2003               Golden Telecom LLC            Kyiv, Ukraine.

Duty Operator (ISP Svitonline)

·         Interaction with customer representatives.

·         Network equipment monitoring and maintenance.

Education

September 1998 – February 2004               NTUU “KPI”                       Kyiv, Ukraine.

Engineers degree in Information  management systems and  technologies

 

November 2002 – May 2003            Cisco Network Academy              Kyiv, Ukraine.

CCNA diploma

 

Summary of qualifications

·         Project management

·         Finance analysis

·         Programming

·         Networking

Additional professional activities

 

·         Involved in CRM development and deployment

·         Involved in IP-billing projects

·         Involved in OSS/Fault management projects

 

Languages

Ukrainian – fluent

Russian – fluent

English - intermediate

Objective

Realize myself as manager.